Trust guide
Login And Account Access
Sign in, keep account access clear, and know where privacy controls live.
- 4 min
- account access
- Use the same sign-in method each time
- Best for
- account access
- Reading time
- 4 min
- Primary action
- Use the same sign-in method each time
- Safety boundary
- Never share passwords, one-time codes, private notes, or message text with support.
Your account is the doorway to private notes, Circles, reminders, and settings. Keep that doorway simple and protected.
🎯 Use This When
- You are signing in for the first time.
- You cannot remember how you signed in before.
- You want to know what support may ask for.
🔒 What Stays Private
Support should not need your password, one-time code, private journal text, full message bodies, or attachment links to help with account access.
✅ One Thing To Do Now
Use the same sign-in method you used when you created the account.
In short: you sign in with Apple or Google, Logit uses that only to keep your private notes separate from everyone else's, and you manage privacy anytime in Self.
Account Access Basics
| Situation | Try this |
|---|---|
| You are new | Use the Google or Apple button shown on screen. |
| You are returning | Use the same Google or Apple account as before. |
| You changed devices | Sign in, then check Self for account and privacy settings. |
| You are stuck | Contact support with the email or method you used, not passwords or codes. |
What Signing In Uses
When you sign in with Apple or Google, Logit uses your name and email to create and protect your account — that is what tells your private notes apart from everyone else's — plus a required age check: Apple or Google confirms an adult-status age range, never your birth date. Optional profile basics from Google, like gender, only pre-fill your profile, and you can edit or remove them anytime.
- You sign in through Apple or Google, so Logit never sees or stores the password for that account.
- With Apple you can choose to hide your email, and Logit works the same either way.
- Signing in does not give Logit your contacts, photos, or health data. Contacts and photos stay off until you separately choose to turn them on for a specific feature, and you can turn them back off anytime. Health data is read-only when you do turn it on.
- Logit does not track your location. The app never reads your device's GPS or follows where you go. The only place details Logit saves are ones you choose to add — for example approving a photo's place info when turning it into a journal event — and they stay private with that entry.
Safe Support Details
Helpful details:
- the email or sign-in method you used,
- device type,
- approximate time of the issue,
- what you were trying to do.
Do not send:
- passwords,
- one-time codes,
- journal text,
- full message bodies,
- private attachment links.
🌿 Why This Matters
A calm account flow protects the private parts of Logit before you write, share, or ask for support.
🧠 Related Concepts
- Account login
- Self settings
- Account deletion
- Export
🧭 Related Areas
- Self
⭕ Related Life Rings
🛠️ Related Features
- Login
- Settings
- Support
- Account controls
📚 Continue Learning
❓ Frequently Asked Questions
Can support ask for my password?
No. Do not share passwords or one-time codes.
Where do I manage account controls?
Open Self and look for privacy, export, sign-out, and deletion controls.
Was this guide helpful?
Use one next step, then stop
If the answer is yes, take the primary action above. If you still need a person at Logit, contact support instead of sending private journal or message content through ordinary email.