Trust guide
Login And Account Access
Sign in, keep account access clear, and know where privacy controls live.
- 4 min
- account access
- Use the same sign-in method each time
Your account is the doorway to private notes, Circles, reminders, and settings. Keep that doorway simple and protected.
Use This When
- You are signing in for the first time.
- You cannot remember how you signed in before.
- You want to know what support may ask for.
What Stays Private
Support should not need your password, one-time code, private journal text, full message bodies, or attachment links to help with account access.
One Thing To Do Now
Use the same sign-in method you used when you created the account.
Account Access Basics
| Situation | Try this | | --- | --- | | You are new | Follow the private access or sign-in steps shown on screen. | | You are returning | Use the same sign-in option as before. | | You changed devices | Sign in, then check Self for account and privacy settings. | | You are stuck | Contact support with the email or method you used, not passwords or codes. |
Safe Support Details
Helpful details:
- the email or sign-in method you used,
- device type,
- approximate time of the issue,
- what you were trying to do.
Do not send:
- passwords,
- one-time codes,
- journal text,
- full message bodies,
- private attachment links.
Why This Matters
A calm account flow protects the private parts of Logit before you write, share, or ask for support.
Related Concepts
- Private access
- Self settings
- Account deletion
- Export
Related Areas
- Self
Related Life Rings
Related Features
- Login
- Settings
- Support
- Account controls
Continue Learning
Frequently Asked Questions
Can support ask for my password?
No. Do not share passwords or one-time codes.
Where do I manage account controls?
Open Self and look for privacy, export, sign-out, and deletion controls.