Trust guide
Get Help From Support
Ask for help while keeping sensitive journal, message, and account details protected.
Contact supportOn this page
For app help while signed in, choose Message Logit Social. If you cannot sign in, need locked-out deletion, or have a privacy, security, legal or store-review request, email logit@logit.social or use public support.
Check where your message will go
Logit Social also has a community board. Check the audience before posting; use email for private account details.
If the support page opens an email draft, send it yourself. Opening the draft does not submit a request. If no email app opens, copy the address into the email service you use.
What To Include
- What you tried and what happened instead.
- Device and app version, approximate time and the error shown.
- Your sign-in method and account email, only if needed for a private account request.
- The relevant person or Circle, only if needed to explain a safety issue.
Never send passwords, sign-in codes, private journal text, full message threads, tokens or private attachment links. Include screenshots only if they help and hide any private content first.
System and moderation notices are in Self → Hub → Notifications. For a missing save, try these checks before creating it again.
When Not To Wait For Support
Logit support is not emergency or crisis care. For immediate danger, use outside emergency or crisis resources. The public crisis-support directory lets you choose your country or region without signing in.
Next steps
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