Support guide

Safety, Blocking, And Reporting

Use mute, block, report, and support controls when contact or content feels wrong.

5 min
social safety
Choose the smallest control that protects you

If contact or content feels wrong, use the smallest control that protects you: mute, pause, leave, block, report, or contact support.

Use This When

A Circle is too noisy or no longer safe.
Someone pressures you to share.
A message, profile, or shared update feels abusive, unsafe, or unwanted.

What Stays Private

Reporting a concern should not require sending private journal text. Share only the context needed to explain the safety issue.

One Thing To Do Now

If you need distance immediately, block or mute first. Report when the behavior may affect safety, privacy, or other people.

Choose A Control

| Situation | Control | | --- | --- | | Too much noise | Mute or lower notifications. | | You need distance | Block or leave. | | Content or behavior feels unsafe | Report or contact support. | | You need a break from a routine | Pause or reschedule. | | Immediate danger | Use local emergency services or qualified crisis resources. |

Report When

There is harassment, coercion, or threats.
Someone pressures you to reveal private content.
Shared content violates your boundaries.
A safety issue may affect other people.

Safety Flow

In short: assess immediate danger first, use outside help if needed, then use the smallest Logit control that protects your boundary.

What To Report

Harassment, threats, or coercion.
Pressure to share private journal content.
Sharing someone else's private information without permission.
Impersonation or unwanted contact.
Unsafe behavior in messages, Circles, or shared updates.
Account access, deletion, or privacy concerns.

Troubleshooting

| If this happens | Try this | |---|---| | You are not sure whether to report | Contact support with a short description. | | You need the person to stop contacting you | Block first, then report if needed. | | You need quiet but not a full block | Mute the Circle or lower notifications. | | Your shared post, comment, or message was not shared | Check your Private Circle for the short status note, then edit and try again if it is appropriate. | | A screenshot includes private content | Blur or omit it unless support asks for a safer handoff. | | A friend is in crisis | Encourage outside emergency or crisis resources; friends are not positioned as therapists. |

Where To Go Next

Frequently Asked Questions

Is blocking rude?

No. Blocking is a boundary tool.

Should I report if I also blocked?

Report when the behavior may affect safety, privacy, or other people.

Can Logit help in an emergency?

No. Use local emergency services or qualified crisis resources for immediate safety concerns.

Related Docs

Why This Matters

Connection only helps when people can step back, block, report, and ask for help without shame.