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Help hub

How can we help?

Search guides, support, privacy, terms, and blog essays for private journaling, Life Rings, Circles, and account help.

Support

Contact support

Use the Support tab for account access, privacy requests, deletion help, store review, safety, legal questions, and app-support handoffs.

Support

Start with the right support path

Signed-in users should message Logit Social for support, bugs, feature requests, and account help. Platform notices appear in your Private Circle.

Use email if you cannot sign in, need account deletion, or are contacting us for store review, privacy, security, or legal reasons.

Before you contact us

Include only what support needs

  • Check that you are signing in with the same provider you used to create the account.
  • Include your device model, operating system version, app version, approximate time, and feature involved.
  • Do not include passwords, one-time codes, private journal text, message bodies, provider tokens, or full payment details.

Email support

This opens a prefilled email to logit@logit.social for locked-out users, store reviewers, privacy, deletion, security, and legal contact. Do not include passwords, one-time codes, private journal entries, message bodies, provider tokens, or login tokens.

Support

Contact support

Email Logit for account access, privacy requests, deletion help, store review, and safety or legal questions.

logit@logit.social

Open support tab

Support

Privacy and data

Review how private notes, Circle content, support requests, export, and deletion work.

Support guide

Read privacy guide

Support

Safety and reporting

Find the right path for block, report, mute, boundaries, and urgent safety escalation.

Support guide

Read safety guide

Safety and response time

Logit is not an emergency service. If you may be in danger or need urgent help, contact local emergency services or a qualified professional.

During launch, support is handled by manual email triage. Privacy, security, data-loss, and social-safety reports are treated as priority requests during staffed launch-watch hours.

For privacy, export, correction, or deletion requests, email logit@logit.social or use Account Deletion when you cannot sign in.