Support guide
Message With Intention
Send Circle messages that are specific, consent-based, and low pressure.
- 4 min
- direct support
- Write one clear support ask
- Best for
- direct support
- Reading time
- 4 min
- Primary action
- Write one clear support ask
- Safety boundary
- Messages should respect consent, pacing, and private fallback.
A helpful message makes the ask clear and leaves room for the other person to respond honestly.
🎯 Use This When
- You want a reminder, witness, or follow-up.
- You are replying inside a Circle.
- You want to support someone without taking over.
🔒 What Stays Private
account help. System notices appear in your Private Circle.
stay with the Circle between you and that person.
- Your journal stays private unless you deliberately share selected content.
- A message belongs to the Circle audience shown on screen.
- You can save a private note instead of sending.
- Logit Social is the signed-in path for support, bugs, feature requests, and
- Person-origin notifications, such as someone assigning you a task or goal,
✅ One Thing To Do Now
Use this shape: Could you [witness/remind/follow up] about [specific thing] by [time or boundary]?
Message Flow
In short: draft the ask, check the audience, name the purpose, then send or keep it private.
Better Message Patterns
| Instead of | Try |
|---|---|
I am failing at this. | I am trying to restart this gently. |
Make sure I do it. | Could you remind me once tomorrow? |
Everyone should know. | I only want this Circle to see it. |
Fix this for me. | Could you witness this and check in later? |
🌿 Why This Matters
Support is kinder when expectations are visible and private context stays protected.
🧠 Related Concepts
- Witness
- Reminder
- Follow-up
- Circle audience
🧭 Related Areas
- Connect
- Act
- Reflect
⭕ Related Life Rings
🛠️ Related Features
- Circle messages
- Check-ins
- Reminders
- Sharing controls
📚 Continue Learning
❓ Frequently Asked Questions
What if I regret sending a message?
Stop adding more context, clarify if needed, and contact support if the message created a safety or privacy concern.
Can I support someone without solving the issue?
Yes. Witnessing, reminding, or following up can be enough.
Was this guide helpful?
Use one next step, then stop
If the answer is yes, take the primary action above. If you still need a human handoff, contact support instead of sending private journal or message content through ordinary email.